FAQ

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FAQ

Shopping Questions

Can I browse Riva Jewel's jewelry collection online and make purchases through your website?

Currently, we exclusively offer our exquisite jewelry collection at our physical store. We do not sell jewelry online at this time.

How can I explore Riva Jewel's jewelry offerings if I'm unable to visit the store in person?

We understand that visiting our store may not always be possible. To explore our jewelry collection, please visit our store in [📌], where you can see our stunning pieces in person and receive personalized assistance from our friendly staff.

Do you offer any online catalog or information about your jewelry collections?

While we do not have an online catalog for purchases, you can find a glimpse of our jewelry collections, store location, and contact details on our website. Feel free to contact us with any inquiries or to schedule a visit to our store.

Can I reserve or inquire about specific jewelry pieces in advance before visiting the store?

Yes, you can certainly inquire about specific pieces or make reservations by contacting our store directly. Our staff will be happy to assist you and provide information on availability.

Payment Questions

Do you accept online payments for jewelry purchases?

We do not currently accept online payments for jewelry purchases. Payment can be made in person at our physical store.

What payment methods are accepted at Riva Jewel's store?

We accept various payment methods at our store, including major credit cards, debit cards, cash, and other common forms of payment. Please visit us at [📌] for payment processing.

Are there any layaway or installment payment options available for your jewelry pieces?

We may offer flexible payment options such as installment plans for certain jewelry items. Please inquire about these options when visiting our store.

Can I inquire about pricing and availability of specific jewelry pieces over the phone or through email?

Yes, you can reach out to us by phone or email to inquire about pricing and the availability of specific pieces. Our staff will be happy to assist you with your inquiries.

Miscellaneous Questions

What is Riva Jewel's return and exchange policy for in-store purchases?

We offer a comprehensive return and exchange policy for in-store purchases. Please visit our store in [📌] for details on our policy and assistance with any returns or exchanges.

Can I receive jewelry care and maintenance tips when visiting the store?

Absolutely! Our knowledgeable staff will be happy to provide you with valuable tips on how to care for and maintain your jewelry during your visit to our store.

Is Riva Jewel planning to offer online sales in the future?

While we currently operate exclusively from our physical store, we are always exploring opportunities to enhance our services. Stay updated on any future developments by checking our website and following us on social media.

How can I stay informed about Riva Jewel's latest collections and promotions if I cannot visit the store frequently?

To stay updated on our latest collections, promotions, and events, please visit our website and follow us on social media. We’ll keep you informed about any special offerings and news.

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